TERMS AND CONDITIONS
Last updated on March 19th 2020
Notice: These Terms and Conditions of Use (“Terms”) are legally binding. It is your responsibility to carefully read these Terms prior to accessing our website (“Site”), purchasing any products, programs, e-books or courses, including but not limited to, The Hormone Project, The Audacious Women, The Simplicity Project LIVE, Synced, Rock Solid Booty, Sleeveless Strength, Fit Fierce and Fluid, The Simplicity Fam Jam, and 21 Digestion Program (“Courses”) or otherwise using any of our content and resources (collectively, the “Services”).
This Site and its Services is owned and operated by Simplicity Project Inc. a business operating under the laws of the Province of Ontario and federal laws of Canada, where applicable. In these Terms, “we”, “us” and “our” refer to Simplicity Project Inc. and the terms “you” or “your” refer to any individual user of our Services.
These Terms govern and define your use of our Services. We reserve the right to update and change these Terms at any time and it is your responsibility to review these Terms periodically. You can review the most current version of our Terms at any time by visiting this page. Your continued use of or access to Services affirms your acceptance of any changes to our Terms.
USE OF SERVICES
Acknowledgement and Consent to Terms
When you accessed our Site, you were given reasonable notice that these Terms existed. By accessing our Site, you confirm you are at least 18 years old or the age of majority in your jurisdiction and acknowledge and agree to these Terms and our Privacy Policy. By continuing to use our Services, you are legally bound to these Terms and our Privacy Policy whether or not you have read them. If you do not agree with these Terms or our Privacy Policy, please discontinue use of our Services immediately. If you wish to have any of your personal information and/or access to our Services removed, you may email us at info@jennpike.com and we will make reasonable efforts to do so. More information about how we collect, process and store your personal information can be found in our Privacy Policy.
Your Communication with Us
Any communications made through our ‘contact’ form, blog, Facebook, YouTube or Instagram or other social media platforms, newsletter sign up, or other related pages, or directly to our phone(s), mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third-parties. We own any and all communications displayed on our website, servers, comments, emails, or other media as permitted under law and will not give credit or pay royalties for unsolicited user-generated content such as in any comments or emails. For more information on when and how we store and use your communications or any information provided by you in those communications, please refer to our Privacy Policy. We maintain the right to republish any communication or submission, in whole or in part, as reasonably necessary in the course of our business. You agree not to submit any content or communications that contain sensitive information or that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate. Abusive, inappropriate or degrading comments or actions towards us or any other user of our Services will not be tolerated. We reserve the right to block your access to our Services as a result of any such behaviour that we deem inappropriate, in our sole discretion.
Updates and Changes to Site
While we aim to keep this Site as up-to-date as possible, we do not guarantee that all content on our Site is entirely accurate, complete or up to date. We reserve the right at any time to modify or discontinue, in whole or in part, any Courses or Services offered, and change the price for any Course or Services on our Site without notice, at any time. We are not liable to you or any third-party for any modification, price change, suspension or discontinuation of any Course or Services.
FEES AND REFUNDS
Fees
Fees for our Courses and Services are as listed on our Site or upon signing up for a Course and billed in US Dollars (USD) unless otherwise stated on the checkout page. We reserve the right to change our fees and or currency at any time and without notice.
No Refunds
We do not provide refunds for any Course or Services. We may, at our sole discretion, place a Course on hold as determined on a case-by-case basis. If any product was damaged during shipping, please contact us within seven (7) days of your receipt of the product and we will issue a replacement product. Please note we will not replace the product if it was damaged as a result of being dropped or damaged as a result of your use.
No Chargebacks
We use third-party payment processers to collect and process payment for certain Courses and Services, such as but not limited to, PayPal and Thrivecart. You are responsible for reviewing the third-party terms that may be applicable when you make a purchase from us and you expressly acknowledge and agree that our Terms, and specifically our refund policy, supercedes the terms of use and refund policies of any third-party payment processor. You acknowledge and agree that you will be responsible for any fees, including legal fees, incurred by us as a result of recouping any fees owing to us as a result of your initiation of any chargeback.
INTELLECTUAL PROPERTY AND OWNERSHIP OF RIGHTS
Intellectual Property Rights
All of our intellectual property, including but not limited to images, text, Course materials (including, but not limited to, guidebooks, lessons, plans, workbooks, and worksheets) designs, graphics, videos, workout plans, workout videos, e-books, logos, taglines, trademarks, copyrights, and service marks (collectively “Content”) provided on our Site, Courses and all Services are proprietary and owned by us unless attributed otherwise. All of our Content is provided for your personal, non-commercial use only, and may not be copied, distributed, or sold.
Violations
We have worked hard to ensure our Content is unique and we take violations and infringement of our intellectual property rights very seriously. We reserve the right to take whatever legal steps necessary to protect and defend our intellectual property rights and violators will be prosecuted to the fullest extent permissible by law. You agree to carefully manage your use of the Services, Courses and any related materials in order to ensure strict compliance with these Terms. For clarity, you are not allowed to:
- Modify, copy, reproduce, upload, post, transmit, translate, sell, create derivative works, exploit or distribute in any matter or medium any of our Content (including by email or other electronic means);
- Share or distribute any Content relating to any Course with anyone who has not purchased it themselves;
- Re-sell, trade or share your passwords to access the Course;
- Republish any of our Content without our express written permission;
- Use any of our Content except as expressly set out in these Terms or as may be agreed to by us in writing from time to time;
- Use any of our Content in an unlawful way or for any illegal or unlawful purposes.
Use of Content
You may, from time to time, download and/or print a copy of individual pages from our Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices and marks.
Requests to Use Content
If you wish to use, publish or refer to our Content, you must first request permission to do so by emailing us at info@jennpike.com.
Permission is not granted until you receive express permission in writing from us and you agree to any terms we outline for use, such as providing obvious credit to us by linking back to our Site or to the social media platform where the Content was originally posted. In no event do you obtain any rights or ownership in Content, or may you claim that it is your own creation.
Course Use and License
Subject to and in accordance with these Terms and any additional guidelines provided by us, upon purchasing a Course, we grant you a limited, non-transferable, non-assignable, non-exclusive, revocable license (“License”) to make individual use of the Course, including any Course updates. This License provides you the ability to view the Course in accordance with the foregoing License. Specifically, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit or distribute in any manner or by any means (including by email, on any social media platform or other electronic means) any materials or content provided as part of the Course. You may however, from time to time, download and/or print the materials as needed for your personal and individual use only, and provided that you keep intact all copyright and other proprietary notices. You may not assign or transfer your obligations or rights granted under this section to any person at any time. We reserve the right at any time to revoke the License and terminate your access to the Course at any time if we, in our sole discretion, discover or determine that you have violated these Terms. We will make reasonable efforts to notify you of any violation of the Terms and the opportunity to remedy your violation. If, however, you fail to remedy the violation or continue to violate these Terms, we will terminate your access to the Course and you will not be entitled to any refund of fees.
Prohibited Behaviour
By using our Services, you agree not to misuse or tamper with same, including but not limited to hacking, introducing viruses, trojans, worms, logic bombs, or other technologically harmful material, that would harm the functionality of, or jeopardize the security of our Services. We will immediately report any such breach or what we deem in our discretion to be harmful activities to the relevant law enforcement authorities. You agree to indemnify, defend and hold us harmless for any and all third-party claims, liability, damages and/or costs arising from your use and misuse of our Services and your breach of these Terms.
ASSUMPTION OF RISK AND DISCLAIMERS
Acknowledgement and Assumption of Risk
The Services and Courses provided by us are strictly for informational and educational purposes only. You expressly acknowledge and assume all risk associated with your use of the Services and any subsequent actions you choose to take or not to take, as a result of the information or materials provided to you as part of the Services. Risks include, but are not limited to, engaging in physical activity and exercise that may lead to serious injury and damages, and/or trying new foods, herbs or supplements, which may lead to adverse or allergic reactions. Breath work and movement practices should not be done if you are pregnant without the consultation of a doctor and/or regulated healthcare provider.
You expressly acknowledge that the dangers and risks associated with the Services and Courses listed here are not complete. Your voluntary participation in the Services and Courses illustrates your understanding and assumption of all the risks and potential risks of the Services and Courses. All information, nutritional education and exercises provided by us are general in nature and are not uniquely designed for any individual participant. Exercises and nutritional recommendations should be modified to account for your personal needs or limitations. It is your sole responsibility to first check with your doctor before starting any new exercise or health regime and before trying any new products.
Not Personal Medical or Health Advice, No Patient-Client Relationship
While we have backgrounds and certifications in fitness and nutrition, and may work with regulated healthcare providers and naturopathic doctors, you understand and agree that you are not receiving personalized advice as a result of using or purchasing any Services. In no way is the information contained in the Services to be construed as personalized advice or diagnosis, and we confirm we are not acting in our professional capacity or providing our professional services to you personally in any way. It is understood that by purchasing a Course or using any of our Services there is no patient-healthcare provider relationship formed. If you have medical questions related to your personal physical health, mental health and/or overall well-being, you should consult your doctor. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using our Services.
General Disclaimer
To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with the use of our Services, including without limitation any liability for any injuries, harm, loss, damage, death, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, financial loss of any kind, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, and whether foreseeable or unforeseeable.
Warranties and Guarantees Disclaimer
We make no warranties and provide no guarantee of any particular result or outcome as a result of your use of our Services. You agree that all Services are provided “as is” and without warranty of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we expressly disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. We may provide testimonials or reference certain outcomes or results, however you understand and acknowledge that we make no guarantee as to the accuracy of any third-party statements or the likelihood of any particular outcome for you as a result of any statements or testimonials contained on our Site, Course or as part of the Services.
Third Party Disclaimer
You acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including you.
Technology Disclaimer
We make reasonable efforts to provide you with modern, reliable technology, software, and platforms from which to access our Services. In the event of a technological failure, you accept and acknowledge that we are not in any way responsible or liable for said failure and any resulting damages to you, and while we will make reasonable efforts to support you, some technological issues are outside our control and you may need to access support from a third-party provider. We do not warrant that the Site, Services, Course or related materials will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the Site, Services, Course or any other content are free of viruses or other harmful components. We do not warrant or make any representations regarding third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.
SECURITY
Security
When you purchase a Course, you are required to create a username and password to access the Course. It is your responsibility to protect your username and password from theft or any other means of unauthorized use that would violate these Terms. If you become aware that your password has been compromised, or your account has been breached, it is your responsibility to notify us immediately by emailing us at info@jennpike.com.
Use of Third-Party Applications
In order to run our Site and provide our Services, we use Practice Better for delivering the Course, Thrivecart and Pay Pal to collect and process payments for products and our Course, as well as a number of third-party applications in order to host our website, deliver newsletters and otherwise deliver our Services, such as Aweber and Zoom. When you make a purchase from our Site, or access the Course, you may be subject to additional terms and conditions that apply to your purchase or use of Services. It is your responsibility to review the terms of use for third-party applications and you agree that we will not be liable for any loss, damage or other matters of any sort incurred as a result of your use of third-party applications. If you do not agree with the terms of use for any third-party application used by us, please discontinue use of our Services immediately. For more information as to how your personal information is collected, stored and processed, please refer to our Privacy Policy. For a full list of third-party applications, you can contact us at info@jennpike.com
Confidentiality
you acknowledge that We have no duty of confidentiality to you, unless otherwise explicitly stated or as may be mandated by law or fiduciary duty.
INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS
Release, Indemnity and Waiver
Our Services and related materials are provided for educational and informational use only. YOU HEREBY AGREE TO INDEMNIFY RELEASE AND SAVE HARMLESS SIMPLICITY PROJECT INC. AND ITS AGENTS, EMPLOYEES, CONTRACTORS, VOLUNTEERS, HEIRS, EXECUTORS, ADMINISTRATORS, SUCCESSORS, AND ASSIGNS (“RELEASED PARTIES”) FROM ANY DIRECT OR INDIRECT LOSS OR CONDUCT INCURRED AS A RESULT OF YOUR USE OF OUR SERVICES AND/OR ANY RELATED COMMUNICATIONS, INCLUDING AS A RESULT OF ANY CONSEQUENCES INCURRED FROM TECHNOLOGICAL FAILURES SUCH AS A PAYMENT PROCESSOR ERRORS OR TECHNOLOGICAL MALFUNCTIONS. YOU FURTHER WAIVE ANY RIGHT YOU MAY HAVE AGAINST THE RELEASED PARTIES AND ANY LEGAL RECOURSE FOR ANY DAMAGES, COSTS, LOSSES OR EXPENSES YOU MAY INCUR AS A RESULT OF YOUR USE OF OUR SERVICES. YOU ACKNOWLEDGE THIS RELEASE OF LIABILITY IS BINDING ON YOUR HEIRS, EXECUTORS AND ANYONE ELSE WHO MAY BE ABLE TO BRING A LEGAL ACTION ON YOUR BEHALF IN THE FUTURE.
Limitation of Liability
We will not be held responsible or liable in any way for the information, products, or materials that you request or receive by using our Services. We do not assume liability for any third-party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of your access of our Site and Services. If for any reason whatsoever we are found liable, damages will be limited to the amount of any fee paid to us by you for Services, if any, or otherwise limited to the greatest extend permissible by law.
Affiliates
We may use affiliate links to sell certain products or services on our Site or recommend products in our Course. In doing so, we disclaim any and all liability as a result of your purchase through one of the links, including but not limited to, the delivery, quality and safety of the purchased product or service. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on our Site and/or related communications. You further agree it is your obligation to read the terms and conditions for any affiliate site, services or products.
Termination of Use
If at any time we believe that you have violated these Terms, we reserve the right to immediately terminate your use of our Services and in our sole discretion. This includes revoking access to any Course you purchase, in which case you will not receive any refund of any fee paid.
Full Agreement
Before you register with our website or access or purchase any Services, you will be asked to consent to our Privacy Policy at which time the terms of the Privacy Policy, together with these Terms constitute the full agreement between you and our company relating to the use of the Site and Services.
Governing Law and Jurisdiction
These Terms as well as our Privacy Policy are governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada where applicable. Any disputes arising directly or indirectly from this Agreement will be submitted and heard exclusively in the courts of Toronto, Ontario.
Severability
If any of the provisions of these Terms are found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not, to the extent permitted by law, in any way be affected and will remain enforceable.
Survival
These Terms and Conditions shall survive and will continue to be in full force and effect notwithstanding your decision to discontinue your use of our Services.
Waiver of Breach
The waiver by us of any breach of these Terms by you will not be taken to be a waiver of any of your future breaches. We reserve the right to exercise or enforce our rights at a later date.
All Rights Reserved
All rights not expressly set out and granted in these Terms e and/or our Privacy Policy are reserved by Simplicity Project Inc.
Contact
If you have any questions about these Terms and Conditions of Use, please contact us by email at info@jennpike.com.